Network Performance Assurance & Visibility

Network and application performance degradation are a daily occurrence for most companies. Diagnosing these issues are part of your daily responsibilities, however, no matter what network diagnostic tools you do use it is important to understand what symptoms and the most likely root causes are.

In a world where organisations are always on the cost attributed to even 1 second of application and or network downtime is quantifiably significant. Disruption is not really tolerated by staff and customers and let’s face it, downtime is a no.

How We Can Help

NetUtils can support in quantifying the cost of performance degradation with a few easy steps with meaningful calculations of the impact of performance degradation on the productivity of the overall business, and also of your IT team. Allowing you to evaluate the ROI for a network and application performance monitoring and management tool

Our fully managed service will quickly and efficiently troubleshoot network and application performance so there is no impact to customer experience, your brand or your bottom line.

The Result

Reliable end-to-end quality of service of application and network service delivery.

NetUtils Fully Managed Services

Outsourcing your IT comes with many benefits – a reduction in costs, a more qualified resource, reduced training overheads, increased efficiency and more time to concentrate on your business. Competitiveness and up to date systems/technologies are also a big plus.

How We Can Help

NetUtils managed services help you prevent unexpected network service/security issues and downtime within your business. From Gartner leading Disaster Recovery (DRaaS) to fully hosted firewalls and change management services, we’re here to help.

Cost-effective, scalable and stress free

NetUtils Professional Services

NetUtils provide a complete portfolio of fully managed services leveraging our technical expertise working in the network and security industry for over 25 years.

Fill the skills gap and sleep easy at night

• We tailor a set of fully managed IT service solutions to meet your business and security requirements.
• Flexible billing options
• Reduce your teams’ responsibility for the health and security of your network
• Robust SLAs ensure we’re held accountable to the services we provide
• Hand off the day to day maintenance, free up your team to focus on core business objectives
• Continual improvement of your network health and security posture against meaningful targets

The Result

Our professional services give you access to a million-pound team for a fraction of the cost.  We will take complete ownership of all or parts of your network, alleviating the strain, while providing the peace of mind that you have a team of experts working tirelessly on your behalf.

Penetration Testing

“A method for gaining assurance in the security of an IT system by attempting to breach some or all of that system’s security, using the same tools and techniques as an adversary might.” (www.ncsc.gov)

It’s tempting to see penetration testing as simply a means to satisfy an upcoming certification or compliance requirement. However, this risks making it a tick-box exercise, which adds little value to the long-term security of your business.

How We Can Help

Penetration and security testing remains a strong component of the NetUtils Managed Service offering. We can help you determine the aims and objectives of any testing. If you do have a certification or compliance action looming, we can offer practical advice on the scope and the approach of any testing.

This will help you to make a considered investment in the context of your short and longer term business goals.

How It Works?

• Phase 1 Define the scope
• Phase 2 Plan the test
• Phase 3 Execute the test
• Phase 4 Learn from the test

Privileged Access Management (PAM)

Despite the risk of compromised credentials, traditional methods of identifying and managing privileged accounts still rely on manual and time-consuming tasks performed on an infrequent or ad hoc basis.

Even in the most sophisticated IT environments privileged accounts are all too often managed by using a common password across multiple systems, with unauthorised sharing of those credentials and default passwords that are never really changed, making it all too easy for malicious actors to take advantage of the gaps in your security.

How We Can Help

NetUtils takes away the burden of implementing and managing this process with a fully managed PAM solution including support and installation.

• Allowing all of this to be run centrally
• Making it cost-effective
• Skill set of engineers for deployment
• High priority for us so doesn’t have to be for yours
• Systematise the process
• Removing the management burden
• Providing 3rd party secure access

The Result

We’ll remove external and internal organisational risk that comes from unsecured passwords and unmanaged privileged accounts, allowing your IT team to focus on what matters to your business.

Security Awareness & Simulated Phishing

Social engineering is the art of manipulating, influencing, or deceiving you in order to gain control over your computer system. The hacker might use the phone, email, snail mail or direct contact to gain illegal access.

Phishing, spear phishing and CEO Fraud are all examples of social engineering.

How We Can Help

The size of the problem security awareness solves vs the money it costs to buy means you should just do this. Everyone knows what it is, everyone knows it’s important, NetUtils just make it easy.

Stop your users from leaving the front door open.

• We do this all for you
• Low cost fully managed
• Planning, reporting, auditing and ongoing training
• Our managed services have proven to reduce an organisations phish prone percentage from 37.9% to 4.7% over 12 months of continued training
• Using the platform shows you how you compare to your peers within the industry
• Engaged and aware user base

The Result

We’ll enable your human firewall; where staff are empowered to report suspicious emails with a single click of a button.

SOC Services

The 2019 State of the SOC Report notes “Time wasted spinning wheels was behind some of the biggest pain points identified by those surveyed. Approximately one in three said the time spent on reporting and documentation was their biggest complaint. Meantime, 27% said alert fatigue was their biggest source of pain, while 24% cited false positives. Other common complaints were out-of-date systems or applications, false negatives, and lack of visibility.”

How We Can Help

Understanding you have a problem, what the problem is and having enough time to respond meaningfully is key. Let NetUtils be your expert pair of eyes and safe pair of hands.

• Cost-effective
• Teams of experts proactively go looking for problems
• Access to data analysts
• The technical expertise to remove the noise
• Experts pan for problems (gold)

The Result

Identifying threats and vulnerabilities are quick with less expense, improved collaboration and full reporting all aid in less compromise to your network.

Vulnerability Scanning

Almost half of UK businesses (46%) and a quarter of charities (26%) report having cyber security breaches or attacks in the last 12 months. Like previous years, this is higher among medium sized businesses (68%), large organisations (75%) and high-income charities (57%) *.

It has never been more critical for organisations to easily identify and resolve weakness in vital IT systems which expose their valuable corporate and customer data to exploitation.

How We Can Help

NetUtils can provide full vulnerability scanning, assessment and reporting to proactively identify susceptibilities in your critical IT infrastructure.

After establishing a thorough understanding of your objectives, we propose a structured and staged programme of works that will meet each of your goals.

• Remote automated scanning is fast and easy to set up
• Fully managed by our highly skilled technical engineers
• Compliant report generation
• Multiple scans at no extra cost

How It Works

• Phase 1 Initial setup and training
• Phase 2 Scanning
• Phase 3 Remediation

SOC Services

Cyber security is largely about patterns. Understanding how to spot and react to those patterns represents the real challenge. The closer you get to real time analysis of those patterns the more elaborate and costly the solution can be.

Our software navigates that ocean of data to hunt down threats and anomalies enabling our specialised analysts to provide an effective response, fast.

Should you find yourself in the worst-case scenario this solution will aid you in accurately interpreting data you may find yourself inundated with in order to promote resolution, future proofing and compliance.

Disaster Recovery & Cloud Back Up

We all understand the need to protect our organisations in the event of the worst-case scenario, but disaster recovery doesn’t need to cost a fortune. Chances are you have a backup solution in place but is it a backup you can actually use?

Rapid Failover from Anywhere

You can failover a single virtual machine (VM), applications, a whole network, or site locally or in the cloud.

Reduce Hardware Costs

When the cloud and intelligent software join forces, good things happen. Erase expensive hardware and complex steps from the disaster recovery equation so you can bring your business back to life in minutes, significantly reducing your RTO.

Build DR Your Way

You decide how you want to deploy failover for your business. Our DRaaS solution is delivered as a physical and virtual appliance and includes DR software and flexible cloud storage targeting.

NetUtils Professional Services

Any kind of network breach can be disastrous for any business, often setting a company back months and costing thousands of pounds. During these times of crisis, you need expertise, insight and resource.

Should you suffer a breach there are typically four steps to be taken

• Find the source of the problem and fix it
• Perform a security audit
• Damage control
• Retrain and refocus

Whether you need us to supplement your IT Team while they focus on the problem or if you need us to take the lead on the resolution, NetUtils have the skills and resource to help.